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#7531
Antony James
Participant

This has been one of the disappointing issues with our mobile system. Printing on-site will only work if you have a good data signal. Our CP12 can only be generated from the back office system and sent back to the device! 🙁 It is just a basic list in the mobile system. We need it to sync with our housing management system so we are pushing to email as many as possible by the engineers collecting email addresses on-site. You’d be surprised (or maybe not) at the amount of tenant email addresses they collect that we don’t have in the system.
We trialled a basic ipad app before we started our mobile project, specifically to test mobile printers. Because we are using ipads we went for the Epson Workforce WF-100 wifi printer as it was the only mobile printer advertised on the Apple Store. The printer worked fine. Cartridges lasted quite well. It’s small and packs up really neatly and cost less than £200 but as I said we are not able to print on-site!
For document errors we will send someone back. If it’s minor we will retrieve the stored PDF, get the engineer to alter/sign, re-scan and archive and email or send a replacement to the tenant.
Cheers, Antony