Hi can any member’s assist. My issue concerns access to allow LGSR’s. As an ALMO we carryout an access procedure which results in 4 appointment letters from our contractor plus three RLO visits and then a further letter from the client which takes 36 days before commencing the legal process.
Does any member carry out a less arduous procedure before legal process?
Thanks in advance
From experience working with a number of RSLs that is at the top end of number of the number of visits across the sector. There is no stipulated level of calls or visits, you would just have to show you took “reasonable steps” to try and gain entry to carry out the service.
As an average I would say there would be two contractor attempts and then two further letters from the landlord. Interspersed in the process would be phone calls and visits from landlord staff that should all be recorded.
I am sure others will be able to give you specifics of their processes as opposed to my overview.