Lloyd
Problems with smart meters installers continues to be an issued raised at the forums, we had a question only last week at the Birmingham event regarding smart meters fitters turning off gas installation due to a broken clip on the pipe and other because there was a dark stain above a flue.
We did meet with an MP (sorry cant remember which one I wasn’t there) last year regarding the smart meter programme and how RSLs could help but received little commitment.
We may need to pick this issue up again, sorry to have no answers but you are not alone in having this problem.