Member Question – capping off gas meters

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    Emma Bradbury
    Keymaster

    A member has been in touch to ask the following question, please let us know your views/ experiences and we will share with them, and we are sure the replies will be useful to others facing the same issues too:

    We could do with some advice on what follow on actions organisations have in place for when engineers cap off the gas meter due to debts, faulty meters or other reasons.

    How do you report it, and to whom?

    What contingencies do you have in place to assist the customers where possible?

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